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Counterperson

we're looking for

team players with drive

Are you ready to join The World’s Best® heavy and medium duty truck dealership? We’re hiring customer-focused professionals to deliver the best parts experience.

Open Positions Include:

Parts Counter Specialists who deliver exceptional customer service and help customers find the right parts.

Delivery Drivers who ensure timely and accurate parts deliveries to our customers.

Warehouse Associates who keep inventory organized and support efficient order fulfillment.

Kenworth Northeast is hiring customer-focused team members to support Parts Operations at multiple locations in NY, MA, and RI. This is your chance to join a premier truck brand backed by a full-service dealership offering sales, parts, and service solutions.

What We Offer

  • Career Growth: Opportunities to advance through ongoing training—self-paced, classroom, and hands-on experiences.
  • Comprehensive Benefits: Flexible PTO, health coverage, 401k matching, and wellness incentives.
  • Support for Your Role: Allowances for safety boots, uniforms, and tools to help you succeed.
  • Team Culture: A workplace that values your success and prioritizes customer satisfaction.

In a team-driven, customer-first environment we look for candidates with core skills that include:  

  • Customer Service Skills: Ability to communicate clearly, assist customers with parts inquiries, and provide a positive experience.
  • Attention to Detail: Accurate order processing, inventory checks, and ensuring correct parts are delivered.
  • Teamwork & Collaboration: Work effectively with other departments to keep operations running smoothly.
  • Time Management: Prioritize tasks and meet delivery or fulfillment deadlines.
  • Basic Technical Knowledge: Familiarity with truck parts and ability to learn product details quickly.
  • Physical Stamina & Safety Awareness: Ability to lift parts, follow safety protocols, and maintain a safe work environment.

Competitive Pay

Pay is based on role and experience. Find the job that fits your skills for pay scales.

Benefits

  •  4 medical plan options; employer subsidized
  • Dental and vision
  • Company paid & supplemental life insurance/AD&D
  • Short term & long term disability; group insurance rates
  • Health Savings Account with company contribution
  • Fidelity 401k plan with company match
  • Flexible Paid Time Off
  • Six paid holidays observed per year
  • Employee Assistance Program
  • Paid training and opportunities for growth and development
  • Annual subsidized safety shoe program

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